Eskom has started replacing traditional SPU electricity meters with smart meters throughout Mpumalanga — a project aimed at improving energy management and billing accuracy.
But with teams of contractors entering communities to perform installations, Eskom is urging all residents to remain vigilant and verify the identity of anyone claiming to be from Eskom or its appointed service providers.
While areas like Delmas are among the first to receive installations, residents in Ermelo and surrounding towns should prepare for visits in the coming weeks and months.
Here’s what you need to know:
- You will receive an SMS before any visit to your property.
- Local councillors and ward committees are also being briefed and will assist in spreading accurate information.
- If you feel unsure or notice suspicious behavior, report it immediately via the official channels below.
Use These Trusted Eskom Platforms:
- 🔌 Log faults or check outages via Alfred Chatbot
- 📞 Call Eskom: 08600 37566
- 🔍 Track meter readings and balances via the MyEskom app:
Keep your Eskom account number, meter or pole number, and your current contact info handy when calling.