Microsoft users across the world, including South Africa, are experiencing disruptions to several widely used services following a major technical outage.
The disruption, which began on Thursday, 12 November, has affected Microsoft Outlook, Teams, Copilot and other Microsoft 365 applications, leaving some users unable to access emails, send messages or use workplace applications.
Microsoft has acknowledged the problem, attributing the disruption to technical issues affecting its server infrastructure. According to the company, some servers became unresponsive, placing additional pressure on the remaining systems.
Engineers have been working to restore affected servers and redirect traffic to stabilise services. While some recovery has been reported, certain services remain affected.
The outage has disrupted businesses, government departments and organisations internationally, with users in South Africa also reporting difficulties.
Microsoft has indicated that there is currently no evidence suggesting the disruption was caused by a cyberattack.
Users experiencing difficulties are advised to monitor Microsoft's official service status updates as restoration efforts continue.
Further updates will follow as more information becomes available.